- 2 months notice on cancellation required for
Christmas/New Year Holiday period and January school holidays.
- 2 weeks notice required for all other school holiday,
public holiday, special event bookings and Conference Room bookings.
- 48 hours notice required at all other times.
- Short notice will incur a penalty charge of at least
one night or the full cost of the booking.
Please note "Prerequisites required on check-in”
Photographic ID/Drivers licence is required on check-in
All On-line bookings require proof of identity at check-in desk
eg. For Wotif, Bookit, Booking.com, etc.
A Valid credit card is required for security on the motel unit
At check-in it is essential to have sight of the credit card
used for the phone or internet booking to confirm the credit card ownership.
If the credit card owner is not the guest checking in then
management "Reserve the Right of Admission” unless this has been